This is what some of our customers have said to us .........

open quoteThank you for the fast delivery and expert customer service.closequote

Mr Harriss, Middlesex

open quoteGoods received as ordered.  Thank you for your excellent service.closequote

Mr Scanlon, Essex

open quoteI have just received my order and would like to thank you very much for your brilliant service and for the product I ordered.  I am extremely pleased and will not hesitate to use your service again.closequote

Mrs Packham, Cornwall

open quoteJust to say the order I placed with you on Thursday arrived on Friday!  Excellent service and you were so helpful on the phone too - many many thanks for your help.closequote

Mr B, Surrey

open quoteFitted the new screen and all is working now.  Thank you for all your help. It is always the mark of a company when it comes to fixing problems. Your response was first class and I would not hesitate to recommend you to a friend.  Thank you again.closequote

Mr Godfrey, Lanarkshire

open quoteThank you for dealing with my order of spares for my Blagdon Filter so efficiently.  I ordered the items on the morning of the 5th by telephone and by the same time the next day the filter was back working.   Now that’s what I call service!closequote

Mr Thomas, Camarthen

open quoteOnce again I have to praise you for your excellent after-sales service.  I believe in praise and credit where due and your company are definitely in that categoryclosequote

Mr Billingham, Kent

open quoteMany thanks to you and all at pumpsandspares.com / Lotus.  I hope to deal with your company again because your customer service is brilliant, 10/10closequote

Mr Dunne, Dublin

open quoteArrived today, all up and working.  Very pleased, if I could give you 'feedback' it would be 10 out of 10.closequote

Mr Crisp, Bedfordshire

open quoteThank you for your company’s top service, my items were delivered yesterday and are now all in the pond within 24 hours.  I will be using you again and I will be recommending you to others who need pond accessories...closequote

Mr Williams, Hampshire

open quoteBrilliant service and delivery for such a small order.closequote

Mr E Baskerville, Eccleshall

open quoteExcellent service, part received and fitted.closequote

Mr Paul Tilley, Southampton

open quoteMany thanks for your brilliant and fast service.   You are a godsend for all Green Genie owners.closequote


open quoteThanks for sending out the adapter so promptly after calling you yesterday, received this morning.  Very good customer aftercare and all staff helpful.closequote

Mr Patel - West Midlands

open quoteThis is just a quick "thank you" message :)  My order arrived today - wonderful service!  Well done - a pleasure to have dealt with such a professional team!closequote

D Abbott - Daventry

open quoteOrder arrived today, very impressed with packaging.  Thank you for the prompt service - I will not hesitate to use your company again and recommend you to other fish-keepers I know.closequote

Mr Jarvis, Swindon

open quoteMy order turned up in today’s post, all correct and well packaged.  That is fantastic service!  Thank you very much.closequote

Mr Dennis, Farnham

open quoteI would like to thank you for the very quick turnaround service. I ordered a ballast transformer from you yesterday and it arrived here this lunchtime. That kind of service unfortunately is very rare today so a big, big thank you.  Oh, and it was very well packed too.closequote

M Darby, Ely

open quoteReceived my order today, all fitted and working....happy fish now!!!

Just wanted to say fantastic service, delivery brilliant, product quality excellent.  Thanks again.closequote

Mr Sheppard, Bridgend

open quoteVery impressed with serviceclosequote

S Webb, Dorset

open quoteJust wanted to thank you very much for your excellent service.  I was delighted to receive it the following morning after I had placed the order and the part is now installed and working well.closequote

J Silver, East Sussex

open quoteFantastic Service.  Thank You.  The parts arrived by 9am the next day!!  And from a 4pm order the day before.  Brilliant!!closequote

Mr A Gill, West Sussex

open quoteThank you for your prompt service, my order was delivered this morning and I will be sure to recommend your website to friends and family.closequote

Mrs Leake Werrington

open quoteI am highly impressed by AZPACK service in providing me with some Blagdon Spare Parts.  The exploded parts diagram on the website was clear and very efficiently linked to the "add to basket" buttons allowing very easy ordering - best I've seen recently.  The package was received the day after I ordered the parts and was very well packed and well handled by your courier.  Status was provided throughout by emails and web tracking of the courier.  Your service made for a most pleasant experience not often found when spares ordering on the web.  Many Thanks.closequote

Mr Wilson, Hants

open quoteI would like to thank you for the very quick delivery service.  Much appreciated.closequote

B Green, Fareham

open quoteMany thanks to Azpack for delivering my new pond liner so quickly. I am pleased to say that my fish are enjoying their new pond.  Thanks again.closequote

A Southernwood - Colchester

open quoteJust a quick e-mail to say how impressed we were with your prompt service - will definitely use you again!closequote

JM, Suffolk

open quoteThank you very much for your help in resolving our recent problems with our Blagdon pumps.

I really appreciate the level of service starting with a telephone call that is answered directly by a person who speaks clear English, is very knowledgeable on the company's products and very willing to help with a customer's problems.

That level of service simply cannot be matched by the internet alone - long may it continue.closequote

Mr Wilkin, Hants

open quoteI just want to thank you for the polite and pleasant way that you handled my enquiry and order.  I do quite a bit of business online and I can honestly say that it was the most helpful and nicest way that I have ever been treated.  I will look forward to dealing with you again in the future.closequote

Mr Williams, Clwyd

open quoteExcellent service from a reliable companyclosequote

Mr Gaish, Jarrow

open quoteThank you for your very prompt response - excellent serviceclosequote

Mrs Wilson, Beccles

open quoteMany thanks for your rapid responseclosequote

David R, Essex

open quoteJust a quick note to say thank you for the rapid despatch and quality of the product.  Absolutely chuffed to bits, thank you.closequote

Mr Vyse, Corby

open quoteJust a simple but very sincere thank you for your prompt service. Your lady receptionist was most helpful, courteous and efficient - sadly something that is so lacking these days with many companies, even large multi nationals.closequote

Mr Baker, Plymouth

open quoteOrder has arrived thank you. Excellent service!closequote

Mr  Thomas, Warwickshire

open quoteArrived this morning safely. Thank you very much. Your customer service beats OTHERS by miles.closequote

Mr Lowe, Somerset

open quoteThank you for your wonderful service.closequote

Mr Guest-Hilton, East Sussex

open quoteJust received parcel today and would like to say how impressed I am with both the quality and delivery of my purchase (now have some smiling faces in my pond again).  Thanks again I will use and recommend you in the future.closequote

Mr Flanaghan, Warwickshire

open quoteJust a quick note to thank you for your prompt and friendly service.  The new impeller arrived on Friday afternoon, I fitted it on Saturday morning and my filter is now back in working order.closequote

Mrs Robinson, Kent

open quoteI just had to phone for help with ordering a pump for next day delivery - you were ‘magic’ thank you.  My fish thank you too!closequote

L Stephens, Kent

open quoteThanks for the information and service.closequote

Mr Hatton, Nottingham

open quoteMany thanks for your help with this which is much appreciated.  I have duly bought the pump via your website.closequote

Mr Goddard, North Yorkshire

open quoteMy parcel arrived today.  Fantastic service.closequote

Mrs Arnold, Surrey

open quoteJust a quick email to say thank you for delivery of my spare parts.  I was a little surprised that after calling yesterday morning I had a nice parcel arrive on my desk today!!  I have saved your website and will return as and when more bits are required.closequote

Mr Arrowsmith, Hampshire